Privacy Policy

The legal stuff is not as exciting
as our films, but it’s still important

Visitors to our website

When someone visits expressencap.co.uk we use a third party service called Google Analytics to collect internet log information and details about visitor behaviour. We do this to find out things such as visitor numbers and which pages have been visited. This information is processed in a way which does not identify anyone and we do not make or allow Google to make any attempt to identify our visitors. If we do want to collect personally identifiable information we ask for your permission first and we will explain what we intend to do with it.

Search Engine

Our website search is powered by WordPress. All search queries and results are logged anonymously and are only used to help us improve our website and search functionality. No user data is collected by either Express Encapsulation & Lamination or any third party.

Email Marketing

When you sign up to download our product catalogue we collect your email address and basic contact details in order to deliver your request. By signing up you agree to us sending you targeted email marketing communications that we think you will find valuable and useful. We use a third party provider called Mailchimp to deliver our email marketing campaigns. We gather basic statistics such as email opening and click through rates to help us monitor and improve our email marketing performance and provide a more targeted service to you. For more information, please see the Mailchimp Privacy Policy.

Security and Performance

Express Encapsulation & Lamination uses a third party service to maintain the security and performance of the website. In order to provide this service the third party processes the IP addresses of all visitors.

Complaints and Queries

Express Encapsulation & Lamination tries to uphold the highest standards when collecting and using personal information. We take all complaints we receive about this very seriously and we encourage all our visitors to contact us immediately if they think that our collection or use of information is unfair, misleading or inappropriate. We would also welcome any suggestions for improving our procedures.

sales@expressencap.co.uk